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Hallways and stairs that have gone dull from daily use, or that need a deep clean before guests arrive.
Spot treatment for spills and pet accidents that need targeted care.
A deep clean before move-in or as part of moving out, so the carpet is fresh for the next occupant or ready to show for a sale or rental.
Often called steam cleaning. Hot water and cleaning solution are injected into the pile and extracted right away along with the loosened soil. It cleans deeper than low-moisture cleaning, and the carpet needs several hours to dry.
Uses less water on the upper fibers, so the room is usable sooner. We use it when drying time matters more than depth of clean.
Optional. We apply a fiber protector after either method to help the carpet resist spills and soiling between cleans.
Road salt wears down entry carpet fibers, and snowmelt tracked in on boots extends drying time on cold days.
These areas collect salt and grit first, so they need cleaning more often than the rest of the house. Booking before salt season starts, or after it ends, gets more out of each visit.
Traffic lanes and visible stains are pre-treated before the main clean.
The full carpet is cleaned with the method we chose for it.
Remaining spots from pet accidents, food and drinks get targeted treatment after the main clean.
We choose the method after checking the fiber, the soil level and how soon you need the room back. Cut-pile and Berber loop-pile carpet in nylon, polyester, olefin or wool react differently to cleaning, and the wrong method can cause wicking or fraying.
Cleaning removes soil; it does not fix worn fiber. To check, press a finger into the pile in a low-traffic corner, then in a worn path. If the worn spot stays flat while the corner springs back, the problem is fiber wear, and cleaning won't fix it. If backing shows through the pile, the carpet needs replacing. Carpet that still has body but looks or smells dull from ground-in soil is what cleaning is for.
Regular vacuuming of high-traffic paths protects carpet between cleanings, because it removes the gritty particles that cut into fibers with every step. Doormats at each entrance cut down on what gets tracked in.
Urine and odor problems are handled through pet stain and odor removal, rugs through area rug cleaning, and sofas and chairs through upholstery cleaning. Offices and rental units are covered on our commercial carpet cleaning page, and when cleaning will not bring a carpet back, read carpet replacement. We clean carpet in Gananoque, Perth, Brockville and Verona.
Once a year. Homes with pets, heavy foot traffic or entry carpet that takes winter salt can need it more often.
Many stains lift with pre-treatment. Old stains that were never treated, and stains that have bleached the fiber, may not fully come out. We tell you what to expect before we start.
Plan for several hours of light foot traffic after hot-water extraction. Low-moisture cleaning is walkable sooner, and we confirm the timing for your job.
We move light furniture as part of the job. Larger pieces need to be cleared before we arrive, so tell us what's in the room when you book.